Testimonials



Testimonials




These are genuine testimonials. We have removed names and companies to respect privacy and confidentiality. You can be shown the original testimonials if you would like to discuss how Nationwide Vehicle Assistance can help your company.





 

“As a salvage sub haulier national manager I have managed the relationship with NWVA since I came into my role and the reason I contracted Mick and his team to collect for us is due to the fantastic working relationship I have with the management team there, who deliver their promises on SLA's. We pride ourselves as the number one salvage giant, and when the volumes reach the levels where we need extra support beyond our 200 + strong team of recovery drivers, we need a company that can step in at a moment’s notice and take away our capacity restraints, no other company can do this like Nationwide Vehicle Assistance, we are proud to say they are on our sub haulier network, for cost, service, partnership and future growth for both companies.”

KE
Vehicle Recovery Company

 


 

“NWVA have been our approved vehicle recovery partner for a number of years now for both Car Insurance and also Accident Assistance. They provide a great service to our branded customers in line with our brand and programme objectives as part of our First Notification Of Loss (FNOL) strategy. The team are extremely professional and always on hand to speak to you to discuss any matters arising during the claims journey. I would not hesitate in recommending them to any prospective clients. Keep up the great work, the team at Volvo greatly value you your support. Thank you very much”.

SP
Motor Manufacturer Body & Paint Programme

 


 

“We have utilised the services of Nationwide Assistance Group for both out of hours call support as well as for vehicle recovery and storage and the service has been excellent.

It’s refreshing to be able to easily pick up the phone to speak to someone if there are any questions and the staff are friendly and professional.

We would have no hesitation in recommending their services.”

TW
Collision Aftercare Company

 


 

“We are very pleased with the excellent service we receive from Nationwide Vehicle Assistance; the service is carried out on time and courteously by all staff at NWVA, both the administration staff and the recovery team, all agreed processes are followed and NWVA are very easy to do business with”

AL
Collision Aftercare Company

 


 

“Our cooperation with Nationwide Assistance Group started in 2015 when we started to take care of a mutual customer.

Since then our partnership has grown further and we continue to search for more opportunities to work together on new customer projects.

The transport business has very specific needs and to keep the transport chain safe is of the utmost importance in order to ensure the just-in-time-service.

That’s why we’re glad to say that Nationwide Group is not only a specialist in all fields of transport but also a trustworthy partner.

Thank you for your cooperation.”

KW
Insurance Provider

 


 

“We have worked in partnership with NWVA for many years and have had very positive results from all aspects for the recovery work undertaken from cars to HGVs. We have always had trust and comfort in knowing that NWVA will look after our customers the way in which we would and have received positive feedback to back this up. Quick, reliable and respectable - everything that we would want from a partner.”

DC
Claims Management Company

 


 

“Nationwide Vehicle Assistance have proved invaluable in allowing my business to expand at a rate that would have been impossible given the cost and time restrictions of securing the logistics infrastructure required to do so otherwise. Mick and his experienced dedicated team can be relied upon to carry out efficient recovery in a cost effective seamless fashion”

JC
Recycled Vehicle Parts

 


 

“The range of services from our previous suppliers was quite limited, but of greater concern was their out-of-hours service, which just wasn’t good enough for us. That could potentially be damaging to our reputation, so we chose Nationwide Vehicle Assistance to be our collision management provider, as they had demonstrated their capabilities in their presentation to us.

We have found that some suppliers do not always deliver on their promises, but Nationwide Vehicle Assistance have proved to be utterly reliable. Their out-of-hours service is robust and accountable.

One of the key features of NWVA’s service is their onward transfer of drivers, particularly the more vulnerable individuals. This is one of the greatest benefits to us.”

VM
Vehicle Aftercare Company

 





Nationwide Vehicle Assistance can demonstrate how collision aftercare companies have benefitted from our complete, managed service. To arrange a presentation with the full facts, all us on 01621 730 007 or fill in the enquiry form and we’ll be in touch.